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The Importance of UX Design Research

Written by Arif Mauldi, 22 March 2019

In order to add context and insight into designing a website, UX design research is absolutely important. It is a systematic investigation of users along with their requirements. By employing a variety of techniques, methodologies, and tools to reach determine facts, conclusions, and uncover problems, your company will be able to reveal valuable information. You can use this information to create the UX design. If you want to have a better understanding of why should your company conduct UX design research, check this information out!

In order to create a truly relevant design

Fundamentally, your company has to conduct a design research because it is the only way to achieve an understanding of the people who will use your design. You will be able to make designs that are relevant for your users, if only you understand them well. Having a not so clear understanding of your users will only make it hard for you to know whether your design will be relevant. You also have to keep in mind that creating a not relevant design  will never be a success. Therefore, you need a UX design research to help your company figure out what steps you should take to make the process runs smoothly.

To help you create a design that is easy to use

Always remember that if the user is having a problem, then it is your problem. Your company has to ensure that all your products have a high level of usability. How can you do that? By conducting UX research design for sure. It will help you meet people expectation, which is to use a product in a simple and easy way. If your UX design is bad, chances are people will move on to another product. Therefore, it is essential to make your product a commercial success with the help of a great UX design. It will help you work in a faster, safer, and more efficient process.

To understand your UX design’ return on investment

It is true that the importance of good design has become widely recognized. However, researcher and UX designers still experience having to fight for resources to enable them to do their work. Things become more complicated when sometimes executives and shareholders fail to see the value in investing in UX design. UX is often one of the first areas to experience cuts instead when resources become scarce. The reason is that its consequences are not as immediately felt as if you save on development or similar areas.

However, you will face the consequences when your product reaches your users. This is why studies are very important to show that ROI on UX efforts is worth it. If you can show that the changes you made in the design generated more sales, made work processes more efficient, or resulted in a larger number of customers, you’ll thank yourself for investing in UX.

Remember that you create UX design for people, so all your decisions and solutions should be driven by their desires and preferences. Make sure your company conducts research design in order to meet your users’ expectations and solving most potential problems in the early stages.

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